HOW IT WORKS

The AI Ecosystem
for Car Dealerships

Fullpath unifies fragmented data so every workflow, channel, and AI agent works together, making dealership staff more productive and marketing spend more efficient while ensuring your customers keep coming back.

Customer Data Platform at the Core

A unified view of the entire dealership.

Data Integration

Fullpath’s agnostic CDP gathers information from every data source including the website, CRM, DMS, and more into one secure, easy-to-manage platform.

Identity Resolution

Using powerful technology, Fullpath cleans up messy data by merging duplicate profiles into a single, accurate source of truth.

360° Shopper Profile

The platform builds a complete story for every shopper, giving the dealership insight to each customer’s unique journey.

Enterprise Solution

Fullpath’s CDP is designed to empower large dealership groups to gain full, cross-rooftop visibility into their data, enabling strategic decision-making.

AI Agents

An AI workforce powered by your data.

Agentic Infrastructure

Using Fullpath’s proprietary Large Language Model (LLM) as underlying infrastructure, the AI agents independently perform highly specialized tasks, accessing first-party data through the CDP to execute workflows with no human oversight required.

Multi-Agent Architecture

Fullpath utilizes a team of specialized agents rather than a single generalist tool. This allows for multiple complex tasks such as lead handling, voice interactions, and task orchestration, to be performed expertly and simultaneously.

Integrated Agentic Systems

Deeply integrated into the Fullpath ecosystem, AI agents use MCP technology to act as autonomous extensions of your team by securely connecting to your data. They don't just report, they act to surface sales opportunities and optimize every stage of the customer journey.

Agnostic Ecosystem

A flexible ecosystem that plays well with others.

Platform-Agnostic

Fullpath is designed to work with the tools a dealership already uses, including an external CRM, DMS, marketing platform, and more, connecting the dots without a total software overhaul.

Open AI Architecture

Fullpath’s Open AI framework ensures that data flows freely between systems, eliminating silos and allowing dealerships to work with their preferred tools while benefiting from advanced AI.

Seamless Integration

By acting as the connective tissue for dealership data sources, Fullpath ensures real-time data continuity so your team - both human and AI - is always working with the latest information.

Marketing Activations

Always-on data activation designed to maximize efficiency.

Omnichannel Advertising

Marketing moves from manual guesswork to an always-on model, automatically launching AI-powered ads across Search, Social, Display, and Programmatic networks.

Automated Email & SMS

Fullpath automates the right message at the right time, keeping the entire database engaged with personalized, helpful content.

Website Optimization

Using real-time data, Fullpath makes your online shopping experience feel personal and intuitive for every website visitor.

Fullpath’s Data-Driven Activation Solutions

Audience Activation
Audience Activation

Audience Activation

Automate personalized data-driven email campaigns.

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Digital Advertising
Digital Advertising

Digital Advertising

Execute AI-optimized cross-channel ad campaigns.

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VINs-Acceleration
VINs-Acceleration

VINs-Acceleration

Launch VIN-specific marketing campaigns.

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Website Engagement
Website Engagement

Website Engagement

Personalize data-powered website experiences.

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Equity
Equity

Equity

Engage shoppers based on their equity status.

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Dynamic Payments
Dynamic Payments

Dynamic Payments

Update offers cross-platform automatically in real time.

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A CRM built for the agentic era.

Built on CDP

Built on a unified CDP foundation, Fullpath’s CRM is a proactive ecosystem that uses integrated AI agents to engage shoppers and get things done alongside dealership teams.

Automated Admin

The agentic CRM handles the busywork of logging calls, updating records, and summarizing histories, saving staff hours of manual entry every day.

High-Velocity Workflows

Integrated AI agents automatically manage incoming leads, creating, prioritizing, assigning, and surface tasks based on real-time urgency, so you get the most out of every opportunity.

Meet Fullpath’s Fleet of AI Agents

Omni Agent

Your team’s digital wingman. Embedded directly into the CRM, your Omni Agent is your digital oracle, providing instant answers to inventory and shopper questions using live dealership data.

Omni Agent

Lead Handling Agent

Your 24/7 concierge. Your lead handling agent manages inbound leads using two-way SMS and email outreach, locking in appointments before they can even consider your competitors.

Lead Handling Agent

Voice Agent

Never miss a call again. Your voice agent handles on- and off-hour phone interactions with human-grade intelligence, logging every detail and handing off warm leads to your team.

Voice Agent

Task Builder Agent

The engine of your CRM workflow. The task builder automatically creates, prioritizes, assigns, and surfaces tasks based on real-time urgency, ensuring nothing falls through the cracks.

Task Builder Agent

Data Up Agent

Identify opportunities in your data. The Data Up Agent sits at the top of the CDP and surfaces sales opportunities based on their shopper behavior so your sales team can actively reach out.

Data Up Agent

Connected, clean, and secure.

ISO 27001 Certified

Fullpath is ISO 27001 certified, the gold standard for information security. This keeps dealership data safe and ensures everything stays fully compliant with FTC regulations.

ISO 42001 Certified

Fullpath is ISO 42001 certified, the international standard for Artificial Intelligence (AI) Management Systems, guaranteeing our AI agents operate ethically, safely, and transparently.

Single Sign-On (SSO)

Fullpath users login with single sign-on, using existing Google or Microsoft credentials to eliminate security risks while streamlining the login process for the entire team.

How it Works

Step 1: Connect

Bring together all dealership data sources into the CDP to create a clean, single source of truth.

Step 2: Unify

Fragmented shopper data is merged to create a complete, 360° picture of every customer.

Step 3: Activate

Always-on marketing automations generate personalized ad, email, and SMS campaigns so the right shopper sees the right vehicle at the right time.

Step 4: Engage

Specialized AI agents engage and qualify leads, book appointments, and auto-create tasks for the team, setting them up to win.

Empowering top
dealers to win.

Toyota of Cedar Park won 301 sales from email in 3 months.

Utilizing Fullpath’s AI-powered email marketing, Toyota of Cedar Park successfully engaged over 45,000 shoppers with personalized content in 3 months, leading to 301 attributed sales.

Read the Case Study

Frank Leta Honda saw 84 leads from Fullpath’s GPT-powered chatbot in two weeks.

After turning on Fullpath’s ChatGPT-powered chatbot, Frank Leta Honda saw a 55% conversion rate from chatbot conversations. 

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Town & Country JCDR made $59K in sales from email in 6 months.

AI personalized, timely campaigns helped Town & Country JCDR turn email marketing into a major revenue driver in both vehicle sales and service ROs.

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Apple Honda sold 67 vehicles from AI-surfaced opportunities in three months.

Fullpath’s Data Up agent identified nearly 4,000 opportunities hiding in Apple Honda’s data in just three months, surfacing them for dealership followup which ultimately led to 67 sales. 

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Lighthouse Buick GMC hit a CPL of under $11 in 6 months.

By utilizing Fullpath’s AI-powered campaigns, Lighthouse Buick GMC targeted potential customers with precision, reducing their CPL and increasing the quality of their leads. 

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Mtn. View Ford hit a 50% conversion rate on their website chatbot.

Just 3 months after implementing Fullpath’s ChatGPT integration on their website, Mtn. View Ford saw over 60% of their website leads come directly from their chatbot.

Read the Case Study
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