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Connect with your car shoppers through Fullpath SMS.

Engage your shoppers in real time with the industry’s smartest text message marketing for car dealerships.

Drive more shoppers to your showroom with smart, two-way text message conversations.

Unmatched Engagement

Text messaging is the world’s most effective communication channel when it comes to engaging today’s ‘always on’ lifestyle. Fullpath’s SMS enables you to activate your data and put the most relevant deals directly in the palms of your shopper’s hand, resulting in Click Through Rates (CTR) of as high as 37%.

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CDP-Driven Activation

Fullpath’s SMS solution is integrated with Fullpath’s CDP. This allows you to leverage your first-party data to automatically generate highly-personalized, timely dealership text messages that increase engagement rates and result in high-quality leads.

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Seamless Workflow

Fullpath’s AI-powered SMS Assistant engages in-market shoppers and re-engages cold leads in a friendly, and informative manner. The SMS Assistant automatically identifies any positive buying intent and encourages lead submission. All leads are sent directly to your CRM via ADF, allowing you to do more without making changes to your current workflow.

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90%

of Shoppers Receive Brand Text Messages

2 Out of 3

Shoppers Engage with Brand Messages 2x/Week

10x

Higher Conversion Rate Than Email Marketing

Highly-personalized dealership text message marketing campaigns designed to get replies.

Automated AI-Powered Campaigns

Fullpath’s AI automatically generates hyper-specific audiences pulled from your unified first-party data based on shopper needs and behaviors and automatically generates personalized dealership marketing text messages for each segment to drive engagement.

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Custom Audiences & Campaigns

With Fullpath’s SMS Custom Campaigns, you can build your own audience in the CDP and activate it through SMS, sending them custom text messages that works alongside the Fullpath AI engine. You can manually craft your own message or use Fullpath’s generative AI to create relevant content that will engage your custom audience.

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SMS campaigns
for every shopper.

Newly Listed Vehicles

Engage shoppers who have previously shown interest in a vehicle that has just come on to your lot to drive interest.

Price Drop

Inform shoppers that a vehicle they have shown interest in has dropped in price to encourage sales.

Cash & Finance Renewal

Automatically engage shoppers who are eligible for a renewal with relevant, attractive offers.

Equity

Text customers with highly-relevant equity-based offers and recommendations.

VDP View

Send a message to shoppers who have recently visited a specific VDP with relevant offers.

Custom Campaigns

Create custom messaging to engage a specific CDP audience at any time.

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Everything you need to activate your data through SMS.

CDP Integration

Fullpath leverages your unified, clean dealership data through the Customer Data Platform (CDP) to generate valuable, hyper-personalized SMS content for every shopper to ensure relevance and increase engagement.

AI-Powered Responses

Fullpath’s AI-powered SMS Assistant automatically responds to any incoming replies in a friendly, highly informative way to keep your shoppers and customers engaged and interested in your dealership’s offerings.

Lead Identification

Fullpath’s AI automatically identifies positive buyer intent during an SMS conversation and encourages the shopper to submit a lead which is automatically pushed to your CRM for team follow up.

Timely Engagements

Fullpath SMS reaches your shoppers in critical moments, engaging them with content based on their most recent activities, ensuring they choose your dealership over your competitors. 

Custom Campaigns

Create your own messaging or leverage Fullpath’s generative AI tools to create content for your CDP audiences to connect with your customers, increase engagement and drive higher response rates.

Customization Options

Fullpath’s SMS allows you to name your dealership’s SMS Assistant, decide the frequency of your SMS campaigns, and decide how your dealership name will appear in your text messages. 

How Fullpath's Text Message Marketing for Dealerships Works

Step 1

Set Up

Set up and verify your Fullpath SMS account to receive a dedicated SMS phone number that will be linked to your dealership.

Step 2

Launch Campaigns

Fullpath will leverage your unified first-party data to begin engaging your shoppers and customers with personalized SMS campaigns.

Step 3

Lead Identification

Fullpath’s SMS will automatically identify any positive buyer intent and encourage the shopper to submit a lead which will be automatically sent to your CRM.

Step 4

Follow-Up

Easily use the Fullpath interface to manually reply to shopper messages or incorporate incoming SMS leads into your regular lead followup process.

Our Vision

At Fullpath, we believe the dealership of the future is one where proud dealership traditions and cutting-edge technologies come together to create exceptional, lasting dealer-customer relationships that continue far beyond a first sale.

That vision is our North star.

It is what drives us to pursue excellence and innovation in our products to support our dealer clients in achieving their goals through the power of data and AI.

FAQs

What types of campaigns can I run with Fullpath’s text message marketing?

Fullpath’s SMS marketing offers multiple campaign types. Here are just a few examples of the campaigns that you can run:

  • Newly Listed Vehicles – Engage shoppers who have previously shown interest in a vehicle that has just come on to your lot to drive interest.
  • Price Drop – Inform shoppers that a vehicle they have shown interest in has dropped in price to encourage sales.  
  • Cash & Finance Renewal – Automatically engage shoppers who are eligible for a renewal with relevant, attractive offers.
  • Equity – Text customers with highly-relevant equity-based offers and recommendations. 
  • VDP View – Send a message to shoppers who have recently visited a specific VDP with relevant offers. 
  • Custom Campaigns – Create custom messaging to engage a specific CDP audience at any time.

Can I create my own text message campaigns?

Yes. With Fullpath’s custom campaigns, you can engage any audience you want at any time with custom text message marketing content that works seamlessly alongside the Fullpath AI engine.

How does Fullpath’s AI-powered text message assistant work?

Fullpath’s AI-powered SMS Assistant engages directly with shoppers when they respond to your dealership’s text message marketing campaigns. Fullpath’s Assistant is friendly, engaging, and helpful and can provide relevant replies to shopper questions and concerns. The Assistant is designed to identify any positive shopper intent, automatically sending a lead to your CRM for easy follow-up within your current workflow.

Is Fullpath's AI-powered text message marketing for car dealerships effective for re-engaging cold leads?

Yes. Fullpath’s SMS campaigns are highly targeted, timely, and personalized for each individual shopper based on their latest needs and preferences, increasing the likelihood of re-engaging cold leads and bringing them back into your dealership for their next purchase.

What are the benefits of text message marketing for car dealerships compared to email marketing?

Text messaging is the world’s most effective communication channel when it comes to engaging today’s ‘always on’ lifestyle. While email open rates typically stagnate around 15-20%, Fullpath’s text message marketing for dealerships typically sees open rates as high as 37%. Studies also indicate that 2 out of three shoppers engage with multiple brands at least 2 times a week through SMS and that text messaging typically sees a 10 times higher conversion rate than email marketing.

How do I monitor and respond to incoming shopper messages?

Fullpath’s AI-powered Assistant automatically monitors and responds to incoming shopper messages, and, upon identifying positive intent, automatically sends an ADF to your CRM so you can follow up directly with your shopper within your regular workflow.

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            Solutions of interest: