- Post-sales
Managed Services Specialist
About The Position
Fullpath is a fast growing tech company in the automotive space with hubs across the US and Israel. We are disrupting the multi-trillion dollar transportation industry with our advanced Customer Data Platform (CDP) . Our work happens in the fast lane as we bring AI-powered, data-driven solutions to a quickly evolving industry.
Our team at Fullpath is made up of curious and creative individuals who are always looking to achieve the impossible. We are bold, collaborative, and goal driven, and, at our core, we believe every voice has value and can impact our bottom line.
If you are a creative, solutions oriented individual who is ready to put your career in drive, Fullpath is the place for you!
We are looking for a creative and customer-oriented Managed Services Specialist to design and optimize email marketing content, gather client requirements, manage feedback loops, and ensure timely campaign execution. This ideal candidate is detail-oriented, highly creative, and skilled in both design and communication.
This is a remote role in the US reporting to the Associate Vice President of Customer Enablement.
What you will be responsible for
- Gathering client requirements and translating them into compelling, visually engaging email marketing content.
- Designing and optimizing email templates using Photoshop, Adobe Elements, and InDesign, ensuring alignment with brand standards and marketing best practices.
- Ensuring emails follow best practices, including spam compliance, image-to-text ratios, mobile responsiveness, and A/B testing for performance optimization.
- Presenting drafts to clients, collecting feedback, and iterating on designs based on their input while ensuring timely project completion.
- Tracking and managing client requests in ticketing systems such as Salesforce, maintaining clear communication and updates.
- Monitoring email campaign performance (open rates, click-through rates, conversions) and recommending data-driven improvements.
- Collaborating with internal teams to ensure consistency in branding, messaging, and user experience across all marketing materials.
- Working in a team-based, collaborative environment, contributing to brainstorming sessions and creative discussions.
- Providing an exceptional client experience, ensuring their needs are met and expectations exceeded.
Requirements
- 1-2+ years of experience in email marketing, creative design, or digital marketing.
- Proficiency in Adobe Creative Suite (Photoshop, Adobe Elements, InDesign) and other design tools. (preferred)
- Understanding of email marketing best practices.
- Experience working with ticketing systems (Salesforce preferred).
- Strong communication and client-facing skills—ability to present designs and explain creative choices clearly.
- Ability to work in a team-based, collaborative environment, relying on others for project success.
- Exceptional attention to detail, ensuring accuracy while managing multiple projects under tight deadlines.
- Strong time management skills—ability to balance creativity with efficiency.
- A passion for creating engaging user experiences and delivering high-quality customer service.
- Must be legally authorized to work in the United States without the need for employer sponsorship now or in the future.
- Must be able to sit for extended periods and perform extensive computer work, both of which are key aspects of this role.
Why you should join us
Why you should join us:
- Competitive compensation and benefits
- Family-friendly environment and flexible working hours
- An awesome global team of forward-thinking, innovative go-getters
- Opportunity to represent top-notch AI technology that solves our customers' challenges
- Learning and growth opportunities within a fast-paced tech startup environment
- As a member of our team, you will work in an environment that encourages growth, initiative taking, and continuous mutual feedback in order to reach your full potential.
Annual base starting salary: $55,000 - $65,000 depending on experience and other qualifications of the successful candidate.
Benefits Options: Medical, Dental, Vision, Disability, Life/AD&D, EAP, 15 vacation days per year to start, 80 hours of sick leave, 12 paid holidays, paid parental leave, & 401k with company match.
In the meantime, you can get to know us a little better by checking out @lifeatfullpath on Instagram and Facebook.
Are you the one? Send your resume to: fullpath.managedservicesspecialist@applynow.io